Insurance Verification Program
For many years the state of Rhode Island has been a compulsory insurance state which requires all registered motor vehicles to be covered by insurance. Recent legislation has passed which has resulted in the creation of the Rhode Island Insurance Verification System (RIIVS). This system matches existing motor vehicle insurance policies with the vehicle identification number (VIN) of actively registered motor vehicles.
If the VIN number does not match to an insurance policy for three consecutive months, a Request for Insurance Verification letter is generated by the system and sent to the vehicle owner. If the vehicle owner does not comply with the instructions provided in that letter, he/she will receive a Revocation Notice informing the vehicle owner that their registration will be revoked. In addition, the vehicle owner will be blocked from renewing their registrations and license.
Request for Insurance Verification Letter
Motor vehicle owners having registered vehicles that do not match an existing insurance policy in the system will begin receiving letters. If you receive a Request for Insurance Verification letter, you are being informed that RIIVS was unable to verify insurance information for the vehicle listed in the letter (note: each noncompliant vehicle will receive a separate letter). The motor vehicle owner must, by the due date listed on the letter, either:
- Obtain insurance or provide proof of existing insurance by notifying your insurance agent or company and requesting that they electronically submit the information to RIIVS using the www.riivs.com website and reference the number at the top of the letter, or
- Demonstrate that the vehicle meets an exemption detailed in the letter pertaining to seasonal use, out of service, active military, or sold/registered out of state.
Do not call the DMV if you have received this letter. Please contact RIIVS support at firstname.lastname@example.org or call (855) 744-8722.
Revocation Notice Letter
Motor vehicle owners who have not complied with the Request for Insurance Verification letter will receive a Revocation Notice for the registration of the vehicle listed in the letter. If you receive this letter, it means that the registration of the vehicle listed will be revoked. You may have the right to schedule a hearing. A hearing request must be made in writing within ten (10) days of the notice date. The registration revocation will go into effect on the date listed in the upper right hand corner of the letter if a hearing is not requested within ten (10) days of the notice date. You will find instructions for requesting a hearing on the reverse side of the Revocation Notice.
If a registration is revoked, you may restore your registration by obtaining insurance, completing an affidavit attesting to the fact that you have obtained such insurance and paying a fee of $251.50. Revocation restoration may be completed online at Insurance Revocation Reinstatement or in person with an appointment at the Insurance Verification Office located on the first floor of the Division of Motor Vehicles located at 600 New London Avenue in Cranston, Rhode Island.
Insurance Companies and Agents
Insurance companies and agents may be contacted by customers receiving any of the above letters. In order to act on the customer's behalf, the insurance company or agent must register with the Rhode Island Insurance Verification System (RIIVS). Insurance Bulletin 2015-1 issued by the Insurance Section of the Rhode Island Department of Business Regulation provides information on the RIIVS process including how to register at www.riivs.com.
If you wish to cancel the registration of your vehicle but are unable to return the vehicle's plate(s), please fill out this digital form to inform DMV of your situation.